Refund Policy

Crystal_Cove 7-Day Return Policy

Our Commitment

  • Your satisfaction is our priority.
  • Enjoy a 7-day return policy on all products.
  • Return for a full refund if you're not satisfied for any reason.

Return Process

  1. Contact Us

    • Reach out within 7 days of receiving your order.
    • Provide your order number and the reason for the return.

  2. Shipping Label

    • We’ll provide a return shipping label.

  3. Packing & Shipping

    • Securely pack the product.
    • Use the provided shipping label to send it back.

  4. Refund Processing

    • Refunds are processed within 10 business days after receiving the returned product.

Exceptions to the Return Policy

  • Used or damaged products.
  • Products missing parts or accessories.
  • Items purchased on sale or clearance.

Refund Details

  • Refunds issued to the original payment method.
  • Credit card refunds go back to your account.
  • For Pakistan-based payments, refunds are sent to the specified bank or payment account.

Thank you for choosing Crystal_Cove!